SJÖSTRAND CARE
Keep Your Machine at Its Best with Sjöstrand Care.
Your coffee is only as good as the machine behind it. Sjöstrand Care is a professional service designed to keep your The Original espresso machine running at peak performance — so every cup tastes exactly as it should.
Service Packages
Choose the service package that best suits your needs. After purchase, you will receive instructions by email and can send your machine in for service.
Frequently asked questions.
Shipping is always included in the displayed price. Of course you can anyway decide to drop your machine off in person to save time on delivery.
Once we receive your machine, the complete service process typically takes 3-7 days, including return shipping. Times can very during holiday season.
Yes. We service all Sjöstrand The Original machines, regardless of whether they were purchased through our website or from an authorized retailer.
Absolutely. Our service packages are available at any time, including during the warranty period. If you feel your machine would benefit from a professional inspection, cleaning, or refresh, you're welcome to book a service whenever you like.
No, our service offering is currently available for The Original only.
If your machine is still within its warranty period and we identify a fault covered by the warranty, the repair will be carried out free of charge. We will contact you to explain the issue, and your service fee will be fully refunded.