SJÖSTRAND CARE
Gardez votre machine au meilleur de ses performances avec Sjöstrand Care.
Votre café mérite une machine qui fonctionne à la perfection. Sjöstrand Care est un service professionnel conçu pour préserver les performances optimales de votre machine à espresso The Original, afin que chaque tasse offre le goût et la qualité que vous attendez.
Service Packages
Choisissez la formule de service qui répond le mieux à vos besoins. Après votre achat, vous recevrez les instructions par e-mail et pourrez nous envoyer votre machine pour son entretien.
Frequently asked questions.
Shipping is always included in the displayed price. Of course you can anyway decide to drop your machine off in person to save time on delivery.
Once we receive your machine, the complete service process typically takes 3-7 days, including return shipping. Times can very during holiday season.
Yes. We service all Sjöstrand The Original machines, regardless of whether they were purchased through our website or from an authorized retailer.
Absolutely. Our service packages are available at any time, including during the warranty period. If you feel your machine would benefit from a professional inspection, cleaning, or refresh, you're welcome to book a service whenever you like.
No, our service offering is currently available for The Original only.
If your machine is still within its warranty period and we identify a fault covered by the warranty, the repair will be carried out free of charge. We will contact you to explain the issue, and your service fee will be fully refunded.